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Does the red message say: “Did you mean [some other ending]?” but you are sure your typed it correctly? Don’t worry! Our system’s a bit sensitive but it should still work. If you’re getting the error over and over, please drop us a line at firstname.lastname@example.org and we’ll do our best to sort it out.
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If you’re using Safari as your internet browser, this can occasionally block a pop-up that offers to open or share the petition. If this is the case, my best suggestion would be to try using a different internet browser, or to change your pop up settings to allow 38 Degrees to open that page.
Quite often these things are caused by a temporary glitch – does the same thing happen if you try again? If something’s very wrong, the office team will be scrambling to fix it so please be patient! Do let us know if you still have the same problem after 24 hours.
Once you have our email open:
This should take you to a page where you can open or share the survey.
Unfortunately, at the moment 38 Degrees petitions can only take signatures from people based in the UK. This is because 38 Degrees is a UK-based campaigning organisation and in general 38 Degrees campaigns and petitions are directed at United Kingdom recipients; MPs, MEPs, national organisations, councils, UK arms of multinationals etc. This means that the people campaigning to these organisations need to be the people these organisations are accountable to – UK residents.
The software that is used for 38 Degrees online actions also relies in part on the UK postcode database to ensure that each electronic signature comes from an individual.
If you feel strongly about this issue, perhaps you could spread the word about the campaign online, by posting about it on your Facebook, Twitter or any other social media you might use?
You could also talk to or email any UK-based friends or family to tell them about the campaign and encourage them to get involved with 38 Degrees by going to https://www.facebook.com/peoplepowerchange/ or why not tweet @38_degrees?
If you press ‘submit’ after signing a petition and then you see the donation page, this means your signature has been added to the petition. People who sign any petition are then automatically brought to the donation page.
So please be assured that your signature has been added, and you don’t need to donate on these donation pages to have your signature added to that petition.