May 16th, 2013
Technical trouble: how to switch from nPower
By Hannah Lownsbrough
Update 20/05/2013: we’re back up and running! The site, and the switch away from Npower, should now be working normally. If you do run across any new issues, please do get in touch – and once again, we’re really sorry if the glitches meant you couldn’t join in with the campaign!
38 Degrees has been having some technical problems today, which has meant the website hasn’t been working reliably since lunchtime. We’re really sorry if this has meant you haven’t been able to join in with the campaign to get Npower to pay their taxes, or get involved with any other 38 Degrees campaigns.
Experts are working on the problem to get it sorted and are hoping that it will be fixed by tomorrow. We’ll share updated information about when the website will be fixed as soon as we have it and of course, let people know as soon as we’re up and running again!
In the meantime, if you’re an Npower customer and want to switch away from them to an energy company that pays their taxes, you can do that here: http://action.38degrees.org.uk/npower